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Profi Tours Phone number in the hotel for additional information: 02/ 8713608; Phone number for reservations: +359 886 55 99 85
partner of Iglika Palace hotel

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FREE cancellation in most cases!

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(2-11.9 years old)
+ infants (0-1.9 years old):

The major renovation and reconstruction of the hotel IGLIKA PALACE, Borovets Resort, postponed from last year, will take place this year to welcome our guests during the upcoming Winter Season 2021-2022 with a completely new, modern vision and services.  

Here it goes the planned changes, namely - complete reconstruction, repair and renovation of hotel rooms, incl. bathrooms, flooring, etc .; repair and reconstruction of the hotel lobby, restaurant, spa area, swimming pool.

ROOMS:

- The current Economy Rooms will be completely transformed (they will not exist as such) - two rooms will be merged into one.

- The standard rooms in both wings of the hotel will be completely renovated.

- The studios will also be completely renovated.

- Following the new trends and easier hygiene, the baths will be dismantled and all bathrooms will be equipped with showers.

- The converted premises will be without a balcony !!!

LOBBY AND RESTAURANT:

The lobby of the hotel and the Restaurant have a completely new concept planned - expansion of the size, new modern vision.

 NEW FOR THE WINTER SEASON 2021-2022:

- The use of the Finnish sauna, herbal sauna and steam bath are included in the price

- For the next Winter season, the hotel will have a gym with a protein bar; Children's room; New Conference Hall

Cancellation policy

You can cancel or amend your tourist service reservation before the starting date of the service.

During the booking process, a cancellation deadline date and cancellation penalty amount are clearly stated. The cancellation deadline date is related to the starting date of the service booked and the cancellation penalty amount depends on the total payable amount for the reservation. These cancellation deadline date and penalty amount may vary for different tourist services, different hotels, listed in our web site and different periods of the year. Please pay attention to these cancellation terms when you make your booking, to avoid cancellation or no show penalties.

If you cancel your booking before the cancellation deadline, stated during the booking process, no cancellation penalty will be applied and you will receive back in full amount any funds transferred. In case you cancel your booking after the cancellation deadline term, the cancellation penalty stated during the booking process will apply.

After you have cancelled your reservation you will receive an email or a phone call to confirm your cancellation.

You cannot cancel your tourist service reservation after the starting date of the service.

When you make your booking with Iglikaborovets.com you receive a unique number of your reservation. You can use your e-mail address and booking number to log into our website and cancel your booking. To make a modification of your booking you can send us an inquiry by e-mail or use the contact forms on this website.

Refunds

In case you cancel your booking with us, you will receive a refund using the same payment method that you used to pay your booking.
For refunds of credit card payments and payments, made online by MoneyBookers or PayPal, no refund fees are due. The refund can be made only to the same credit card or MoneyBookers or PayPal account, used for the payment.
For refunds by bank transfer, the bank charges for the reverse bank transfer from our account to yours are paid by you as a refund fee.